thc recruitment£22000 per annum OTE £26K plus great benefits.

Experience in a customer service role ideally within the financial services, construction, agricultural or plant hire would be an advantage sectors.

Key Responsibilities:

  • Telephone interaction with customers, the company’s field-based finance sales team and their dealer sales personnel.
  • Responding effectively to in-bound enquiries to help the sales teams to maximise specific product sales.
  • Help to maintain customer and dealer sales relationships.
  • Administration, compliance with regulation, company policy and procedures.

Key Skills & Qualifications:

  • Team working.
  • Excellent phone technique and customer service.
  • Attention to detail, accurate, good organisational skills.
  • Can-do approach, tenacious, confident.
  • Self-motivated, ability to work effectively with minimal supervision.
  • Desire to learn and develop within this newly created role.
  • Awareness of Anti-Money Laundering, Data Protection Act, Fraud Awareness, Consumer Credit Act, Know Your Customer due diligence, Treating Customers Fairly (training will be provided).
  • Minimum Grade C in GCSE English and Maths, or equivalent.

Package:

  • Competitive basic salary.
  • Bonus scheme.
  • Generous Pension Scheme.
  • Preferential loan schemes.
  • Sharesave Scheme.
  • Private Healthcare.
  • Dental scheme.
  • Gym facilities.
  • 37.50 hours per week.
  • Office-based.
  • 25 days holiday plus Bank Holidays.

Contact: If you are interested in this role, please email your CV to mark@thcrecruitment.co.uk