New sales director for cap hpi

Automotive data expert cap hpi has promoted John Dennis to the role of UK sales director. Dennis initially joined the business in 2003 as a key account manager and most recently was head of finance. In a former post as national sector manager, he led the finance sales function and played a key role in supporting the company’s continued growth.

New sales director for cap hpi

Nov 17, 2017

Automotive data expert cap hpi has promoted John Dennis to the role of UK sales director. Dennis initially joined the business in 2003 as a key account manager and most recently was head of finance. In a former post as national sector manager, he led the finance sales function and played a key role in supporting the company’s continued growth.

Jacqui Barker joins iVendi as first head of OEM relations

Automotive industry specialist Jacqui Barker has been appointed to the newly-created position of head of OEM relations at iVendi. Barker joins from AutoTrader, where she spent four years as client development director.

Jacqui Barker joins iVendi as first head of OEM relations

Nov 17, 2017

Automotive industry specialist Jacqui Barker has been appointed to the newly-created position of head of OEM relations at iVendi. Barker joins from AutoTrader, where she spent four years as client development director.

New president for National Equipment Finance Association

Mike Coon, vice president of syndications at independent equipment finance company Amur Equipment Finance (AmurEF), has been elected president and chairman of the board of directors of the National Equipment Finance Association (NEFA). He will serve for the remainder of 2017 and 2018.

New president for National Equipment Finance Association

Nov 15, 2017

Mike Coon, vice president of syndications at independent equipment finance company Amur Equipment Finance (AmurEF), has been elected president and chairman of the board of directors of the National Equipment Finance Association (NEFA). He will serve for the remainder of 2017 and 2018.

Thought Leaders

Using digitisation to speed up lending application processes

Oct 09, 2017

When lenders request bank statements from customers as part of the application process, it can create inefficiency, re-work and poor turnaround times, leading to frustration for brokers and customers. The cost of leakage and lost business as a result of bank statement processing is significant. At each stage of the process after the application has been referred back by the lender with a request for more information, there is friction and the risk of costly leakage as customers decide to look elsewhere or abandon the process.

Appointments

Alta Group hires GE’s Valerie Pagliaro

Nov 15, 2017

The Alta Group consultancy has appointed Valerie Pagliaro, an executive with expertise in pricing analytics and financial planning in the equipment leasing industry, to the post of director. Pagliaro spent 25 years at GE Capital and its subsidiaries, playing a leadership role in mergers and acquisitions, financial and pricing analytics and structuring and negotiating deals across the US and Europe.

Members' Blogs

Why successful customer engagement needs to go beyond words

Mar 21, 2017

Currently the lion’s share of communications from auto financiers, in concert with their brand partners and franchised retailer networks, is delivered by conventional methods. Very often this communication is one way and doesn't promote interaction ‘in the moment’. For example, traditional posted mail and outbound telephone calls from retailers or contact centres are very much alive and kicking. Whilst these efforts are laudable, the old conventional methods are fast running out of road and they are not in sync with the habits of the 21st century consumer.

 
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