martin jennifer

CWB National Leasing has been awarded the 2018 Operations and Technology Excellence Award by the US Equipment Leasing and Finance Association (ELFA).

The Operations and Technology Excellence Award is presented to equipment leasing and finance companies that have demonstrated best practice in developing and implementing innovative uses of technology or creative business processes to improve operations, enhance customer interactions, enter new markets and build overall ROI.

CWB National Leasing has been recognized for developing and implementing FELIX, a custom-built core system replacement that streamlines all aspects of the financing process from beginning to end.

The company will see its project showcased during the association’s operations and technology conference in September.

The system was developed in house and tailored to specific processes. It replaced a number of legacy systems with one final product, designed to be scalable with the ability to react quickly to market changes and take on future growth, while serving customers with increased speed, accuracy and efficiency.

Jennifer Martin, vice president, vendor program development and operational controls at Key Equipment Finance, who was ELFA’s subcommittee chair for the award, said: “CWB National Leasing’s transformation project embodies many of the areas that challenge organizations’ ability to successfully untangle the wires and evolve their business.

“Use of a progressive project methodology, implementing technology to prepare their business for the future and focusing on the people and processes needed to excel are all reasons CWB National Leasing was chosen as this year’s award winner.”

More information about the award and a list of previous winners is available at www.elfaonline.org/about/awards/OTE.

Information about the 2018 ELFA Operations and Technology Conference, held on September 17-19 in Philadelphia, PA, is available at www.elfaonline.org/events/2018/