£27,000 to £35,000 plus bonus and benefits.
Our client is the fast-expanding asset finance division of a bank and provide a range of lending products for the UK SME and mid-corporate sectors.
As part of their ambitious plans they are keen to appoint an experienced Operations Executive to work within their Operations team.
The operations team is responsible for the end-to-end process of all business within chosen markets. This includes new business proposal entry and credit check, all customer due diligence, supporting the sales team and their brokers, paying out and authorising new business agreements and all subsequent customer service activities.
All activities processed within the team are measured against service level agreements and it is imperative that any new member of the team is able to quickly learn and work to these service levels.
This position, within the Customer Services function of the Operations Team, is responsible primarily for the in-life management of our Asset Finance portfolio.
The key responsibilities within this position are managing inbound customer calls and resolving and customer queries, raising settlement quotes and processing terminations of these agreements upon receipt of funds, managing bank accounts and cash received and managing our end of lease process.
Whilst the focus of the position is centred on the deliverables mentioned above, there is a requirement to cross-skill all of our staff so that we are able to cover for all other operational roles during times of holiday, sickness or periodical volume increases. Anyone in this role should be self-motivated and keen to learn a range of tasks and skills across the Operations Team.
As a small team with cross-skilled workforce we are keen that all staff have the opportunity to suggest and assist in the implementation of change. We work in a continuous improvement environment and all staff are encouraged to involve themselves with change.
As a member of the Operations Team you will be expected to work, and build relationships, with all your colleagues in the team and the other Asset Finance Teams; Underwriting, Asset Management, Collections, Change. You will also have the opportunity to work with colleagues primarily within the Finance & Compliance Teams.
You will be expected to work, and build relationships, with all your colleagues in the team and the other Asset Finance Teams; Underwriting, Asset Management, Collections, Change.
You will have experience of Asset Finance in a similar role and be able to work in a fast paced environment.
Contact: In the first instance, please send your CV in confidence to Lucy Davies at firstname.lastname@example.org