CBC Logo 2017£30,000 plus bonus and benefits.

Our client is an award winning bank providing a broad range of products to their customers. Well established and based in central London they are looking to recruit a Customer Service Administrator to join their growing team.

Key Responsibilities:

  • Day to day administration of the deposit base of the bank which includes:
    • On boarding new customers by setting up the customer and account records ensuring initial and ongoing Due Diligence is carried out.
    • Taking of new deposits both fixed and notice accounts, rollovers and repayments.
    • Bereavement services.
    • Keeping customers records up to date at all times.
  • Provide an excellent level of customer service across all of our channels; Phone, Email, Secure Message & Letter writing.
  • Demonstrate sound understanding of the Bank’s products and services; articulating these to customers in an engaging and confident manner.
  • Inputting of daily transactions into the banking system.
  • Preparing and inputting daily transfers and payments.
  • Ad hoc work as required, both in relation to the duties mentioned above and otherwise.

Contact: In the first instance, please send your CV in confidence to Lucy Davies at lucy@cbcrs.co.uk