james george logo£35,000-£40,000 plus Bonus and Benefits.

James George Recruitment has partnered with a prestigious Asset Finance House in their search for a Payout Team Leader. This is an exceptional opportunity to play a significant part in the successful running of the business.

Key Responsibilities:

  • Line management of the New business team. Setting objectives and supporting the team to achieve personal and company goals and targets.
  • Driving the payout pipeline through to resolution in a timely manner.
  • Building strong relationships with clients and brokers to resolve any outstanding issues quickly and efficiently.
  • Completing 1st line checks and authorising deals for activation and payout, ensuring AML checks have been completed and procedures followed.
  • Driving customer service excellence within the team, providing support and training when needed to ensure the customer journey is seamless through every interaction.
  • Identify opportunities to improve the performance of the team and drive implementation of changes.
  • Support the effective identification and management of risks across the department.
  • Partner with other teams to deliver strategic initiatives and change.

Skills and Experience:

  • Experience of people management.
  • Experience and knowledge of asset finance products and processes.
  • Client focussed, with experience of dealing with clients and building the client experience.
  • Ability to build effective relationships with brokers, clients, and internal stakeholders.
  • Confident communicator, happy to speak with people over the phone and via email.
  • Strong organisation and time management skills.
  • Flexible approach to work.
  • Passion for working as part of a team and collaborating to achieve greater results.

Contact: If you would like to discuss this opportunity further, please contact Adam Sommerville adam.sommerville@jgrecruitment.com or Lorna Coburn lorna.coburn@jgrecruitment.com for a confidential discussion.