LMA revised logo£27,000 - £30,000 Basic plus excellent Bonus and Benefits.

We are working on a Collections Account Manager vacancy with a highly prestigious Bank based at their superb offices in South West London.

The job responsibilities will include:

  • Contacting customers whose Agreements are in arrears on a daily basis, primarily by telephone.
  • Resolving any customer queries.
  • Managing all late payment interest.
  • Generating relevant letters including arrears, default, termination and end of term.
  • Liaising with accounts department to ensure correct cash allocations.
  • Collection diary management and updating the procedures manual as and when required.
  • Ensuring compliance with Consumer Credit Legislation and DPA.

We are keen to hear from applicants who possess at least 12 months experience gained in a credit control/collections environment from the Financial Services industry. You will be highly numerate with an excellent telephone manner/communication skills.

This is a great opportunity to join a business that really looks after its staff where your hard work and success is really appreciated and recognised.

Please contact Adam Sommerville on 0207 246 2635 for a discreet and confidential conversation about the role. Alternatively, please email adam.sommerville@lmarecruitment.com