nls new logoExcellent salary, bonus and benefits.

J2371 - Our client is seeking a Sales Support Co-ordinator to be the primary office contact for brokers and customers to propose and discuss asset finance deals. You will build strong relationships with brokers and make outbound calls encourage them to increase proposal volumes. Salary: Excellent with bonus and benefits. Location: UK, Thames Valley / SE Eng.

 

Job Reference: OSV/J2371
Job Title: J2371 - Sales Support Co-ordinator - UK, Thames Valley / SE Eng - Asset Finance
Salary: Excellent salary, bonus and benefits
Location: UK, Thames Valley / SE Eng
Bonuses: Excellent
Benefits: Excellent
Job Function:  Operations & Support
Vacancy Type:  Permanent
Asset Type / Sector: All Assets / Sector
Job Description :

J2371 - Our client is seeking a Sales Support Co-ordinator to be the primary office contact for brokers and customers to propose and discuss asset finance deals. You will build strong relationships with brokers and make outbound calls encourage them to increase proposal volumes. Salary: Excellent with bonus and benefits. Location: UK, Thames Valley / SE Eng.

KEY ACCOUNTABILITIES:

Receive calls, provide information to the brokers and deal effectively with any queries they have and provide excellent customer service at all times.
Input proposals onto operating system to include all required information, credit searches and valuations.
Keep brokers or customers up-dated with progress and effectively manage their expectations.
Build good working relationships with key broker staff.
Leverage these relationships to make out-bound calls to existing brokers to push for more proposals to maximise the business opportunity.
Deal with calls and emails, and communicate with brokers and customers, internal and external contacts on outcomes as required.
Meet and exceed, where appropriate, agreed service standards for both internal and external customers.
Work closely with the Sales team and keep them appraised on current deal status and any issues they need to be aware of, or need to become involved with.
Resolve technical queries and complaints within personal levels of expertise and escalate where necessary.
Anticipate and maximise full conversion opportunities by feeding back any appropriate information to the relevant stakeholders.
Identify and escalate any instances of fraud or other suspicious activities and report these to line management.

PERSON SPECIFICATION:

Essential – knowledge of asset finance market - basic.
Essential – minimum 2 years’ experience of working in a customer service environment with a confident telephone manner.
Essential – minimum 1 years’ experience of working in asset finance market.
Desirable – minimum 1 years’ experience of working in hard asset segment of market.

We strongly favour applicants with proven relevant experience in Financial Services; particularly in Asset Finance and Leasing.

 
Consultant : Katherine Amin