​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​J3152 - New Leaf Search has partnered with an international provider of business-to-business financial solutions in their search for a Collector. You will use your negotiation and excellent customer service skills to collect all overdue rentals in a timely manner, and minimise the number of agreements submitted to our Legal Recoveries team. The role offers flexible working with a combination of office and home working to suit your requirements.

Salary: Excellent salary plus bonus and benefits. Location: UK, Thames Valley / Buckinghamshire / Slough (Hybrid)

 KEY RESPONSIBILITIES:

• Minimise customer arrears by chasing debt via telephone, letter, and e-mail, adhering to the collections guidelines and UK legislation.

• Maximise recoveries on insolvency cases by working quickly to establish if there are any potential buyers for the insolvent company or equipment.

• Where there are no buyers, fast track the agreement for termination and uplift of equipment.

• Resolve queries to prevent customer complaints.

• Adhere to Collections, Compliance and FCA guidelines.

• Collaborating with other internal departments including Asset Management, Risk and Sales to agree the appropriate strategies to resolve default cases.

• Identifying early warning signs on our portfolio and share information with wider business.

• Work with the team to meet targets set. 

PERSON SPECIFICATION:

• Previous experience within collections is essential for this opportunity.

• Good negotiation and conflict resolution skills.

• Excellent communication skills with a positive and team orientated attitude and ability to build cross functional relationships.

• Proven ability to manage high volumes of cases efficiently and effectively.

• Ability to work well within structured processes and using your own initiative to find solutions.

• Strong organisation skills with good attention to detail.

• Good knowledge and understanding of UK Insolvency and consumer credit laws is preferred.

• Ideally you will have knowledge of contracts as well as experience of Banking, Leasing or Finance Agreements. 

We strongly favour applicants with proven, relevant experience in Financial Services; particularly in Asset Finance and Leasing.

Applicants will only be considered with relevant in-country experience.