£40 - £65k depending on experience.
We are currently recruiting for a number of amazing opportunities for a client at the heart of the Asset Finance Software Solutions marketplace - where innovation and technology converge to shape the future of business solutions.
Our client are seeking a dynamic 'SUPPORT & IMPLEMENTATION CONSULTANT' to join a pioneering team at the forefront of Asset finance industry.
With a global presence, a robust solution they empower organisations worldwide to thrive with their solution by their side.
They have built a solid reputation for delivering transformative digital solutions that drive growth, transparency and efficiency & as a result of growth, they are actively expanding their UK team.
In this role, you will be part of a highly skilled team of professionals, who collaboratively engage with their clients to establish the requirements & to implement / configure their solution to the satisfaction of all stake holders. You will have the opportunity to work alongside industry experts, leveraging the latest advancements in technology.
Role & Duties:
- Perform implementation planning and setup activities for various client projects.
- Initiate pre-implementation phase of customer installation.
- Perform and lead sales demos of their software solution.
- Provide pre-sales support as the technical specialist and trusted advisor for account managers and business development managers.
- Assist with end-user training as and when required.
- Establish positive client relationships during engagement for high client satisfaction, quick deployment, and adequate training.
- Suggest best client solutions by learning client’s business process and requirements and translate them to process changes.
- Update on new products, industry trends and customers training needs.
- Provide user support and troubleshoot issues.
- Ensure all project artefacts are created in line with businesses best practices and are stored online in the relevant system.
- Contribute to the overall improvement of the businesses approach to delivering tangible value for our clients.
- Be willing to participate in business and corporate networking events and to fly the business' flag.
If you are a passionate individual with an interest in the Asset Finance industry, driven by a desire to make a difference, and eager to join a forward-thinking organisation where your dedication & passion will genuinely be appreciated, this role is for you!
Contact: We would be delighted to hear from you, please send your CV in the first instance to Colin@resilient-ms.co.uk & we will reach out to discuss.