thc recruitmentUp to 30k basic plus bonus.

Your Role

To provide administrative support in a timely and professional manner, and maintain accurate records. Reporting to Head of Debt Recovery, with day to day reporting responsibility to Broker Services Manager.

Key Responsibilities & Skills:

  • To provide administrative support for all areas of the Debt Recovery Team or as instructed by line management.
  • To gather/verify client information from various sources and, as directed, to ensure client data is accurate and update systems with findings and communicate the outcome to all relevant persons.
  • Deal with routine correspondence with regard to any collection or recovery issue.
  • Issue reminders, notices and support the Head of Debt Recovery with the issue of summons to customers.
  • Maintain the computer based information systems on all activities including building and running and reviewing reports to identify potential problem areas.
  • To ensure compliance with all Company policies with particular reference to Data Protection and Health & Safety policies.
  • Analyse data on current loan book and identify trends to report to relevant committee structures.
  • Previous experience gained within a similar collections position or customer services background preferably within banking.

Contact: For a full job spec and more details, please call Vicky on 01279 713900 or drop an email to