thc recruitment£20000 - £24000 per annum + plus bonus.

Monday-Friday Only.

Job Role

Leading a team of collection agents who are multi-skilled; you will provide the leadership that ensures our culture and behaviours are part of everyday activities and result in the team and individuals achieving their targets and objectives.

Key Responsibilities:

  • Provides days to day management of a team and individuals ensuring appropriate levels of resource are available to achieve agreed targets.
  • Develops the team through ongoing coaching and development activities and provides regular feedback, i.e. through 121s.
  • Provides appropriate people management activities, i.e. absence management, performance management, etc.
  • Ensures accurate and timely information management.
  • Works with colleagues at all levels to continuously improve the performance of the department.

Key Skills:

  • Experience of managing a front line team.
  • Experience of working with people at different levels of a business.
  • Experience of working in a fast-paced business with limited resources.
  • Experience of a variety of development tools and behaviours including coaching.

Contact: If you are interested in applying for this position, please email your CV to or call 01279 713900.