Base salary of £22k - £28k depending on experience & private health insurance and pension.

My client, an independent finance lender dedicated solely to high-end vehicle finance, is seeking a diligent and organised Collections Executive who has the ability to prioritise work in a fast-paced environment to early arrears collections activities in line with Company policy. Outstanding attention to detail and communication skills are paramount.

Key Responsibilities:

• Making outbound collection calls in a professional manner while keeping and improving customer relations.
• Resolve client-billing problems and accounts receivable delinquency, applying good customer service in a timely manner.
• Collect customer payments in accordance with payment due dates.
• Identify issues attributed to account delinquency and discuss them with management.
• Review and monitor assigned accounts and all applicable collection reports.
• Provide timely follow-up on payment arrangements.
• Mail correspondence to customers to encourage payment of delinquent accounts.

Key Skills:

• The ideal candidate for this position will have a minimum of 2 years of consumer collections experience including interaction with a large customer base.
• Strong communication, problem-solving and analytical skills required.
• Ability to work independently and to adapt to a fast-changing environment.
• Proficiency in Microsoft Office including Excel and Word.
• Experience in a financial services environment is preferred but not required.
• Must have attention to detail with an eye for accuracy.
• Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.

Contact:  Call Vicky for more information on 01279 713900.