Autofutura, the global data management software solutions provider, is to host its inaugural Asia Pacific auto finance retention roundtable at The Ritz Carlton in Singapore.
The event will take place on Friday, July 13, where discussions will focus on how captive financiers are adapting strategies to confront the challenges of emerging technologies, and how the growing presence of online resources has transformed how consumers engage when looking to acquire and fund vehicles.
Paul Bennett Autofutura's director of international business development and chairman of the event said: “Customer loyalty remains mission-critical for auto finance companies globally and has never been more relevant than in the major developed markets across Asia Pacific.
“Captive financiers must, without delay, deploy robust back office mechanisms that leverage their data assets to generate compelling customer re-purchase propositions.”
Autofutura has a number of strategic partnerships in the region to provide solutions to captives that allow businesses to gain access to a largely untapped opportunity to do business, he added.
The digital transformation has affected all traditional customer touch-points and auto financiers are considering carefully how to deploy digital programs that promote long-term customer relationships and improved engagement with digitally-savvy consumers.