New Arval UK CEO set to reveal transformational changes to consumer mobility in keynote fleet speech at IAFN Conference and Awards
Aug 07, 2018
Miguel Cabaca, the new CEO of Arval UK is to present Fleet re-invented: driving mobility for consumers and businesses to an audience of up to 500 delegates at the IAFN Conference and Awards in London on 13 September 2018. This is a wide ranging presentation designed to will consider how to make sense of - and how to thrive in - the changing environment in which fleet companies are operating. It considers the roles each channel is playing, whilst assessing the future for dealers, brokers, manufacturers and for dealing direct with customers online.
Aug 14, 2018
Orix Aviation is to acquire a 30% shareholding in international aircraft leasing company Avolon in a deal worth $2.2 billion. On completion of the deal, the revised Avolon board will have two Orix directors, three directors from Bohai Capital, one independent director and Avolon CEO Dómhnal Slattery as executive director. The purchase is expected to complete in the fourth quarter of 2018.
Aug 14, 2018
Signing up a customer is a make or break moment – get the onboarding process right, and it’s the perfect opportunity to win a customer’s loyalty. Get it wrong, and the customer may walk away, or the organisation can find itself exposed to unnecessary risks. Today’s customer is looking for speed, ease and convenience – whether online, through an intermediary, or in-branch. It’s no surprise that innovative financial services companies looking to win new customers and increase customer loyalty are turning to technology to help improve the customer experience.
Aug 13, 2018
Equipment finance providers need to consider their future role in the industry as the market is reshaped by digitalisation and changing customer expectations. That’s the view of Charles Anderson, the chief executive officer and founder of technology platform Currency, which is driving the development of new digital channels in finance. Despite the size of the $1.7 trillion equipment purchase market, with $1.1 trillion in finance, the sector is ‘behind the curve’ compared to other finance verticals, such as credit cards, mortgage, auto loans and general consumer finance, he argues. Anderson believes it is not a question of ‘if’ the market will be reshaped by technology, but ‘when’, as the sector adapts to meet a huge unmet need for an updated, digital finance experience.
Aug 13, 2018
New regulations governing the use of customer data for marketing are still widely misunderstood across the automotive retail and finance sector, experts claim. The EU’s General Data Protection Regulation was introduced in May 2018 and has strengthened data protection regulations for all individuals within the EU, with the aim of give control of personal data back to consumers. While there are currently data protection laws in place, the new legislation increases the level of compliance needed by companies and also introduces tougher penalties for data breaches and service failures. However, executives at customer retention specialist Chrysalis Loyalty say there is still confusion about how GDPR affects customer renewal and retention marketing across the industry.
Aug 10, 2018
As the deadline for implementing the Financial Accounting Standards Board (FASB) and International Accounting Standards Board (IASB) new lease accounting standard draws nearer, two new polls suggest US executives continue to have concerns about their organizations’ ability to comply. The new leasing standard, which takes effect for public companies on January 1, 2019, will result in nearly all leased assets and liabilities being brought onto corporate balance sheets.
Sponsored by Alfa
Sponsored by Bynx