Mar 05, 2018
A car dealer reliance on trying to offer the lowest monthly finance rates is an unsustainable ‘addiction’ that undermines loyalty and profits, industry experts have warned. Dealers should be focusing instead on maintaining loyalty through shorter change cycles and qualifying customers more carefully, according to finance retention specialists Chrysalis Loyalty. It says dealers are using extended personal contract purchase (PCP) terms to lower monthly payments and offer a quick fix to generating demand in an increasingly competitive market.
Mar 21, 2018
Used car prices are set to stabilize over the next three years, as off-lease volumes continue to rise but at slower rates, according to new research. The prediction is contained in Moody’s Analytics Used Car Price Outlook, a new research report marking the first of a series of quarterly economic outlooks on the used car market.
Nov 30, 2017
Volkswagen Financial Services Australia (VWFSA) has paid a penalty of AUD$216,000 (US$163,000) after the Australian Securities and Investments Commission (ASIC) issued infringement notices for alleged misleading advertising statements. The penalty related to VWSA’s ‘1% you can’t ignore’ advertising campaign, with ASIC issuing 20 infringement notices in total.